Research & Insight
Find your audience, and engage with them effectively.
If you’re unsure about the quality of your offer, or if you need to measure the performance of a campaign, we’ll provide insights that give you confidence that everything’s on track, or a good dose of clarity, a new path forward when things aren’t as they should be. We can also conduct prospect research, feasibility studies, data analysis, focus groups, and surveys that help you identify your target audience, find out what they want and need, and break down any barriers that stand in the way of connecting with them.
Strategy & Implementation
Enhance your current fundraising efforts, or strike out with something new...
Whether you need to grow your income through existing fundraising streams, have cash to invest strategically in something innovative and new, or need to develop an agile fundraising strategy that adapts to evolving ideas, technology, and information in a fast-changing environment, we’ll help you devise and implement creative plans that engage potential donors, grow your pipeline, and build solid conversion and retention rates.
We’ll also help you get stakeholders and teams on board with your new strategy as it's implemented, supporting, training, and motivating all involved to maximise the success of your efforts.
Training & COACHING
Support your teams, and enhance performance, with tailor-made training support.
When it comes to fundraising training that works for your organisation, we may not need to reinvent the wheel, but give it a good sand and polish instead. If you already have training resources and methods in place, we’ll build upon existing strengths and share good practice across your organisation, coaching those who may require additional support in raising performance, and attainment.
We can also provide you with everything from full training plans and packs to PowerPoints and workshop collateral, and in-person or online interactive workshops for individuals or teams.
We offer coaching practice for people and groups that’s rooted in the ‘Time to Think’ model, focusing on the removal of ‘limiting assumptions’, building on existing skills and strengths, and increasing resilience - a great investment for you and your staff that pays dividends in increased performance, and decreased absenteeism.
Donor Experience & product development
The most successful fundraising is done with the donor at its heart. We’ll help you understand and act on donor experiences, map their journeys, and identify gaps where greater support is needed. We can also create effective donor stewardship across all income channels to inspire and motivate those who support your cause. Working alongside your team, or independently at your instruction, we’ll help you develop innovative donor experiences, journeys, and products, to help you stand out in a clamorous market, using evidence-based approaches that take the guesswork out of keeping your givers giving.